Outbond

Outbound-Services


Outbound-Services

  • Telephone sales
  • Cross-selling and up-selling
  • Service calls & welcome calls
  • Mystery calls
  • Telephone appointments
  • Address qualification
  • Invitations to trade fairs and events
  • Follow-up activities
  • Reclamation of lost customers
  • Telephone invoice remeinders and final demands
  • Care of B and C customers
  • Potential analyses
  • Needs analyses
  • Opinion polls
  • Customer surveys
  • Target group determination
  • Customer satisfaction analyses

Our attention is focused on our core competence of outbound business, making us one of the leading specialists for the active cultivation of markets and promotion of sales. Our tried and tested services provide efficient support for your sales activities and marketing campaigns, thus assuring you of higher turnover, more profitability and a successful place in the market.

No matter whether you want to attract new business or to intensify existing customer relations, optimise your sales or relieve pressure on your sales reps, review and update your customer data or generate valuable input for your in-house market research.

Our skilled agents contact your existing and potential customers directly, determine who the important contacts and decisionmakers are, introduce and prestent your company and actively sell your products and services, arrange appointments for sales reps, monitor customer satisfaction and conduct market research orcustomer surveys.

 

ATTRACT NEW CUSTOMERS

AND SECURE THEIR

LONG-TERM LOYALTY.


PERSON-TO-PERSON

DIALOGUE.